Detectives in Runcorn are appealing for witnesses to come forward after a robbery at a Thomas Cook branch.

A man entered the Church Street shop on Sunday morning (February 10), and ordered the manager to close the store.

He forced the manager to take him into the back office and stole cash from the tills, including euros and dollars, before running off.

The offender is described as a white man with dark stubble, of medium build, 30 to 40 years of age and approximately 6’ 2” tall.

He wore dark sunglasses, a grey Canada Goose Parka-style coat with fur around the hood, and blue jeans.

He is said to have had a slight Liverpool accent and was carrying a red carrier bag.

Detective Constable Daryl Gavin said: “The staff at this store have been left extremely shaken as a result of their ordeal and we are committed to doing all that we can to trace the person responsible.

“This incident occurred at a time when a number of shops would have been opening, so there would have been plenty of people in the area who may be able to assist our investigation.

“I’d also like to hear from any motorists with dashcams who were driving on Mersey Road around the time of the incident and may have recorded the offender fleeing the scene.”

Cheshire Police has urged anyone with information that may help detectives to call on 101, quoting IML 318198, give the details via or contact Crimestoppers anonymously on 0800 555 111.

A spokesman for Cheshire Police said agents concerned about robberies should review their security procedures but said there was no particular spate of incidents at travel agencies.

Kathryn Darbandi, director of retail and customer experience at Thomas Cook Group, said: “The safety of our employees and customers is our absolute priority. We are working closely with our team in Runcorn to ensure everyone feels supported.”