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Travel Network Group to go ‘Beyond the Expected’ at Budapest conference

‘Beyond the Expected’ has been revealed as the theme of next year’s Travel Network Group conference in Budapest.

Three AmaWaterways river ships have now been secured to host welcome party on the first night of the event, which is to be staged on March 21-24.

Travel Network Group chief executive Gary Lewis confirmed that 300 members have already signed up to attend, making it the fastest selling conference ever.

At least 350 members are expected to attend to give a total attendance of 520 delegates.

More information about the conference will be revealed over the coming months, including speakers, workshops and other highlights.

Lewis said: “Getting the theme right for our conferences is really important as it has to reflect our strategic direction as a group.

“For 2019-20 our vision and purpose is all about going further and delivering even more value for our members and ‘Beyond the Expected’ perfectly encapsulates the core of our proposition.”

He added: “Delivering an outstanding customer experience that goes beyond the expected is a key differentiator for retail and consumer-facing businesses today.

“In Budapest this will be a major talking point as we share with members how we are going to invest in further supporting them in this area, as well as how we can all deliver beyond the expected in terms of leadership.”

Lewis said that he and his senior management team have been working closely with the Hungarian Tourist Board on the event.

He added: “What’s so great about Budapest is the quality, diversity and authenticity that it offers as a conference destination, and we want to maximise our time there and give members an experience that they will never forget.

“The first night is set to give delegates an amazing feel for what the city has to offer. Delegates will experience a private dinner, entertainment, accommodation and a sailing up the Danube for an illumination cruise, to view the spectacular architecture of the city by night.

“This will be just one of the wows that we have planned, and there are plenty more.”

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