The Cypriot government will refund the cost of an alternative economy flight for Cobalt Air passengers due to travel today only.
But people will need to arrange flights themselves and keep receipts.
“The remaining passengers that were due to fly with Cobalt Air in the next seven days, will be informed with subsequent announcements for arrangements for their repatriation,” the Cyprus government’s transport ministry said.
An announcement for passengers due to fly after October 17 and 18 will be made in due course, the UK Civil Aviation Authority said.
The UK aviation regulator confirmed that Cobalt Air was not covered by the Atol protection scheme.
The airline ceased trading late last night and it remains unclear how many passengers are affected.
Those who booked direct with Cobalt Air and paid by credit card may be protected under the Consumer Credit Act, according to the CAA. They are being advised to contact their card issuer for further information.
“Similarly, if you paid by debit or charge card you should contact your card issuer for advice as you may be able to make a claim under their charge back rules,” the CAA added in advie issued tio consumers affected by the airline suspending flights.
“If you purchased travel insurance that may include cover for scheduled airline failure, known as SAFI, you should contact your insurer.
“If you did not book directly with Cobalt Air and purchased your tickets through an intermediary, you should contact your booking or travel agent in the first instance.”
The CAA added: “If you have booked flights or a holiday that includes flights with a travel firm that holds an Atol and received confirmation that you are Atol protected, the travel firm is responsible for your flight arrangements and must either make alternative flights for you so that your holiday can continue or provide a full refund.
“If you are abroad, it should make arrangements to bring you home at the end of your trip. Contact the Atol travel firm.”
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