Heathrow Express appoints new head of commercial

Heathrow Express appoints new head of commercial

Former Heathrow head of commercial planning, Chris Crauford, has joined Heathrow Express as head of commercial.

He replaces Kylie Andrews, who moves to the airport’s digital team.

Crauford and takes up the position after the future of the airport rail link was confirmed until at least 2028.

A new Heathrow Express fleet is being introduced by December 2019.

He will lead teams responsible for digital platforms; marketing and communications; and sales, including B2B sales and distribution, managing relationships with commercial partners.

Crauford said: “I am joining Heathrow Express at an important moment in its history, and a very exciting time in its progression.

“In the short term, the launch of a new website, app and new ticketing system will be key to cementing relationships with important partners including those in the aviation, corporate travel and online booking sectors and I am very much looking forward to the opportunities this presents.”

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