Ryanair has attacked online retailers describing them as “ticket tout pirates”, as its battle to stop agents screen-scraping its site intensified this week.
The budget airline has simultaneously dismissed a complaint lodged against it with the European Commission as ‘irrelevant’.
This latest attack on the intermediary market was prompted by the ‘acceptance’ of a complaint from Multicom to the Commission.
However, a spokesman for Ryanair dismissed the complaint and claimed it was EU procedure to accept all complaints no matter how “spurious”.
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