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Former QHotels bosses create new hospitality management business

Former executives of QHotels have created a new hospitality management business.

Inspiring Hospitality Management aims to provide guidance, advice and bespoke management services to investors, owners and operators.

The five – Michael Purtill and Ian Goulding, Vivien Sirotkin, Chris Gaines and Nichola Roskell – left QHotels late last year on completion of the sale of the business.

Purtill said: “We know that maintaining and enhancing margins will be a key challenge for operators in 2018.

“The IHM partners have run several successful UK hospitality businesses and in total operated over 40 hotels and resorts and always outperformed the marketplace in terms of EBITDA [earnings] per available room.

“In our experience, commerciality combined with quality but efficient service delivery and the development of exceptionally strong, engaged and committed hospitality teams will always maximise sustainable EBITDA.

“We’re very proud of what we’ve achieved historically, but still have a real passion for this fantastic industry. We’ve already received a number of approaches for our support and through Inspiring Hospitality Management we will provide guidance, advice and bespoke management services to investors, owners and operators to add value, accelerate change and improve performance.

“Our specialty is complex businesses, which include full service and resort operations.”

Brad Palmer, managing director and head of European portfolio at Bain Capital Credit, said: “The team forming Inspiring Hospitality Management led the QHotels group during the three years – 2014-2017 – Bain Capital was an investor.

“As chairman I was deeply impressed with their professionalism and expertise in hospitality.

“They had an unrelenting focus on customer satisfaction, whilst consistently employing an over-arching framework to maximise sustainable profit growth.

“The great success of Bain Capital’s investment in QHotels is attributable to the capability of this management team.”

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