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Travel Trail agents secure £52k Cruise & Maritime Voyages booking

Two agents worked together to secure a round the world cruise booking worth £52,000.

Tracey Wilkes and Charlotte Barnett of Travel Trail in Tenbury Wells, Worcestershire, scooped the booking for a Cruise & Maritime Voyages 2019 round the world voyage.

Wilkes said “I have been in the industry for 21 years and this is the best booking I have ever had to handle with my colleague Charlotte Barnett.

“The gentleman who is a good regular customer called and said he wanted to book a CMV world cruise that he had seen advertised.

“I was a little nervous at pressing the keyboard to confirm this wonderful booking.”

CMV national advertising carries the strap line ‘see your Abta travel agent’ to encourage people to use agents.

The same policy applies to CMV on board sales where point of sale material encourages passengers to refer any bookings through their usual travel or booking agency.

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