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Guide dog and owner become first easyJet ‘furry flight club’ members

A guide dog and its owner who have clocked up their 35th flight with easyJet have become the first members of the airline’s ‘furry flight club’.

Labrador Joey, his owner Jan Gibson and husband Roger mainly fly between Luton and Paphos in Cyprus.

The furry flight club will reward the airline’s most loyal four-legged friends with doggie treats.

The budget airline carries hundreds of passengers with an assistance dog each year.

The customer satisfaction among easyJet passengers with reduced mobility was 84% in the 2016 financial year, which was higher than for travellers in general with the airline.

Mrs Gibson said: “Joey enjoys flying, and will usually sleep at my feet through most of the flight, although does go for a walk half way through.

“I give him a chew after take-off to help his ears equalise the pressure, similar to us having a sweet, and also when we are on final descent.”

EasyJet group customer and marketing director, Peter Duffy, said: “We are delighted to welcome Joey as the first member of our ‘furry flight club’.

“With 35 flights under his collar, he must be one of the most travelled dogs in the country and we are really pleased Joey, Jan and Roger have chosen to fly with us again and again.

“A record number of passengers travelled with easyJet in 2016 to a range of destinations across Europe including passengers who required some form of assistance and this number continues to grow.

“Passengers who need some extra help should feel confident to travel with us as there is a range of assistance available and we always recommend they get in touch ahead of travel with our special assistance team to ensure we have everything they require in place for their trip.”

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