Fred Olsen Cruise Lines has extended a 25% discount offer to customers affected by the collapse of All Leisure Group.
The deal was due to end on January 31 but will now be available until February 17.
The line has produced a summary of alternative cruises to assist agents with affected customers who may not have yet rebooked from All Leisure brands Swan Hellenic and Voyages of Discovery to an alternative cruise.
Two guides – one covering Swan Hellenic and one for Voyages of Discovery – show alternative cruise itineraries, by destination and departure date, highlighting comparable options for agents to discuss with their customers.
Fred Olsen Cruise Lines head of sales Neil Herbert said: “When customers are affected by any business failing, it’s really upsetting for those concerned.
“It is also a very difficult time for travel agents, as they are expected to wave a magic wand and find an alternative holiday.
“With this in mind, we communicated our offer of help a few weeks back, and we have now produced two simple-to-read guides to help agents to find comparable, alternative cruises quickly and easily for those of their customers affected by the demise of All Leisure Group.”
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