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Video: agents dress up for Travel Weekly's Southwest and Wales awards

Posted: 18 July 2008

Travel Weekly hosted the top agents in the region at the Southwest and Wales Agent Excellence Awards. Our team pick the best outfits and chat to the winners...more >

Interview: Kerry Golds, Western and Oriental

Posted: 17 July 2008

Western and Oriental's director of tour operations talks about its acquisition strategy and how it is vital to get the right agents behind you...more >

Travel websites: design and development tips

Posted: 17 July 2008

Any travel company can have a website these days, but there are a few golden rules to follow. Ross Bentley asks some web experts for their tips...more >

New mobile phone services for travellers and travel companies

Posted: 17 July 2008

Chloe Berman finds out how mobile phone technology can increase customer loyalty and boost business...more >

Car hire: why vehicle rental is thriving against the odds

Posted: 17 July 2008

Have rising fuel costs and more ways to take cars overseas put the brakes on car hire? Quite the opposite, as Jackie David discovers...more >

Maureen: a passport to confusion, and a happy ending in Italy

Posted: 17 July 2008

You can't fly on an out-of-date passport. Or can you? Staff at Gatwick didn't make things any clearer for our travel agent columnist colleagues......more >

Mystery shopper: travel agents in Wigan, Lancashire

Posted: 17 July 2008

Mystery Shopper asks agents in Wigan for a short break for two in Toronto...more >

Travel recruiters downplay job loss predictions

Posted: 16 July 2008

Travel recruitment companies claim the market is still strong despite claims that 15,000 travel jobs will be lost over the next 12 months...more >

Maureen: an Anglo-Scots lunch - hold the haggis, please

Posted: 10 July 2008

Our travel agent columnist catches up with a Scottish friend, explains why couples should always plan a trip together, and hears about weddings in space...more >

My travel career: Jean Squires, Hotelscene

Posted: 10 July 2008

Jean Squires, director of business development at Hotelscene talks to Travel Weekly about how she got started in the industry, and the highlights of her current job...more >

Dynamic packaging growth: ski, cruise and long-haul holidays

Posted: 10 July 2008

Can cruise, ski and long haul be dynamically packaged? Linda Fox reports on travel sectors that are ripe for the mix'n'match approach...more >

Dynamic packaging for travel agents: selling rental accommodation

Posted: 10 July 2008

Linda Fox looks into a new opportunity for agents to make money from the overseas property boom...more >

Dynamic packaging in travel: a market overview

Posted: 10 July 2008

Experts Brian Kalms and Andy Tidy talk to Travel Weekly about the history of the dynamic packaging market and the challenges practitioners face...more >

Mystery Shopper: agents in Bolton, Lancashire

Posted: 10 July 2008

This week's Mystery Shopper asks agents in Bolton about a budget camping break in France for a family...more >

Fam trips: how to behave on travel industry educationals

Posted: 03 July 2008

If travel industry fam trips go wrong, they can leave reputations and businesses damaged. Jackie David finds out the dos and don’ts of educationals...more >

Fam trips: travel agent Phil Cornelius on a Ski Lagrange educational

Posted: 03 July 2008

As part of a feature on fam trip etiquette, Advantage agent Phil Cornelius of Ryedale Travel gives his account of an unforgettable educational...more >

Agent Excellence Award winners: Karen Moule, Fred Olsen Travel

Posted: 03 July 2008

Francesca Freeman talks to Karen Moule of Fred Olsen Travel, winner of the Best Manager, Small Agency award for the Midlands region ...more >

Mystery Shopper: travel agents in Harlow, Essex

Posted: 03 July 2008

This week's Mystery Shopper asks agents in Harlow. Essex about a short break to the Balkans for a group of friends......more >

My travel career: Mark Pearce, sales and marketing executive, Seligo

Posted: 03 July 2008

The Seligo sales and marketing executivetalks to Travel Weekly about how he got started in the industry, and the highlights of his current job...more >

Maureen: never work with children, animals, friends or family

Posted: 03 July 2008

Fussy friends While actors vow never to work with children and animals, in our business, the trick is never to book friends and family. Imagine Natalie’s dismay then, when an old college ...more >

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