Search:  Travel Weekly   Travel Industry
Log on / Register

News

Ryanair blames 'incompetent travel agents' for XL chaos

(12 September 2008)

Ryanair deputy chief executive Michael Cawley has blamed "incompetent" travel agents for the chaos surrounding the collapse of XL.

He told Sky News: "This highlights the futility and lack of independence of travel agents. They have no competence on how to advise customers of an airline's financial viability."

Customers should be checking the financial situation of an airline before they book rather than relying on a third party, he added.

Ryanair has offered the Civil Aviation Authority the use of one of its aircraft for the next two weeks. It has made one of its spare Boeing 737-800 aircraft available for XL passengers.

 

by Chloe Berman


Discussion

Please email to report any offensive posts. Any post deemed to contravene the Travel Weekly forum guidelines will be removed.

New Thread IconLogin/Register to add your comments

SubjectAuthorDate
You can't buy classPaulm14313 Sep 08