Skills Zone

Jayne Peirce, senior account manager, Gail Kenny Executive Search

What was your first job?

Saturday girl at Exchange Travel, stamping and putting out brochures. 

What was your first job in travel?

In reservations at Thomson Worldwide. It was a fun first job, working with some great people and on a nice product.

How did you climb the career ladder?

Through sheer determination, being flexible, open to new challenges and working hard to develop my own commercial skills and that of my team.

What does it take to be good at your job?

Good communication and listening skills, being honest with clients and candidates and having a genuine interest in people.

What are the big challenges?

Exceeding candidates’ and clients’ expectations and identifying quality candidates. 

What’s the best part of your job?

Working for a business that is leading the way, particularly in the online sector, and being part of a hard working but fun team. Telling a candidate they have been offered the job and hearing their reaction.

And the worst?

Giving feedback to a candidate who hasn’t got through interview and you know they really wanted the job.

If you weren’t working in travel, what would you be doing? 

Since my teens, travel is all I’ve ever wanted to do. Any job I did would have to be something to do with people.

Jayne Peirce's CV

• 2006: senior account manager, Gail Kenny Executive Search
• 1999: head of late sales, Cosmos
• 1998: Teletext key account manager, Cosmos and Avro
• 1996: area yield manager, First Choice

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