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BAA has slammed an article in The Times indicating that 2,000 employees will lose their jobs, claiming it is exaggerated and misleading.

"No decisions have been taken regarding the loss of support jobs and we do not recognise the specific number used by The Times," said a statement.

"The BAA change programme has been running for several months. It is designed to simplify our organisation and to invest efficiency savings from back office support functions in front-line customer service, as evidenced by our recent recruitment of 1,500 security guards.

Our passengers and other stakeholders rightly demand more efficient airports with a greater focus on customer service and that is what we are determined to provide. This efficiency drive by BAA should be seen as this company very obviously putting passengers first."

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