News

AIR 2000 has been inundated with enquiries for flights after mistakenly selling a family return tickets to Florida on-line for only £15 each.

A spokeswoman for Air 2000, the First Choice airline, said: “There has been a significant rise in the number of people looking at our website since this happened.”

The mistake occurred when Dalite and Nick Dryer, from Liverpool, noticed the cheap flights on the Air 2000 website and booked tickets for themselves, their two children and two other relatives.

Allowing for on-line booking discounts, they paid a total of £90 for the flights to Sanford in Orlando, saving the family roughly £3,000.

According to Air 2000, tickets for flights travelling at the same period next year cost around £522 each.

The error occurred when a member of staff input the wrong data while updating the airline’s website, www.air2000.com.

The spokeswoman added: “This was just a case of human error. They paid £15 for the flights allowing for £10 discounts for booking on-line.

“We realised there had been a mistake before they went on holiday but we honoured the booking and are glad they enjoyed their holiday.”

Air 2000 said no members of staff had been reprimanded over the incident. “Absolutely no-one has been disciplined over it. Everyone can make a mistake,” said a spokeswoman.

However, the costly booking for Air 2000 highlights the unpredictability of booking on-line, a problem which is being addressed by ABTA (Travel Weekly August 19).

The error follows others including the case of a couple who accidentally booked flights to Sydney in Nova Scotia on-line in the belief they had bought tickets to Sydney, Australia.