Advice
How to stay ahead
Gary Jacobs offers some tips on how independent agents can boost sales and stand out from their rivals
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Feb 07, 2012 06:01PM GMT
Mystery Shopper: Norwich agents tested on Morocco
A couple are keen to visit Marrakech for a five-day city break in April, staying in a riad rather than a hotel. They’d ... more »
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Feb 03, 2012 02:04PM GMT
Mystery Shopper: Eastbourne agents tested on Canadian Maritimes ...
A couple are looking for a 10 to 12-day fly-drive holiday in Canada this spring. They have heard Nova Scotia, New ... more »
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Jan 12, 2012 01:51PM GMT
Mystery Shopper: Chelmsford agents tested on Antigua
A couple are looking for a romantic week in Antigua in March. They want the nicest hotel they can get for their budget, ... more »
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Jan 11, 2012 03:18PM GMT
Advice: How to find a new job
Many people see a new year as a chance for a fresh start in a new role. We asked recruitment expert Angus Chisholm for ... more »
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Jan 05, 2012 03:54PM GMT
Mystery Shopper: South Shields agents tested on Spanish islands
A family want to spend a week of the Easter holidays on one of the Spanish islands but don’t know which to choose. They ... more »
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Dec 20, 2011 11:31AM GMT
Mystery Shopper: Rotherham agents tested on a Cuba twin-centre
A couple want to go to Cuba in April for about 10 nights, splitting their time between Havana and a beach resort. They ... more »
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Dec 08, 2011 01:31PM GMT
Mystery Shopper: Stevenage tested on Thailand
A couple are seeking a 10-11 day trip to Thailand in February. They want a multi-centre trip visiting Bangkok, Chiang ... more »
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Dec 01, 2011 04:25PM GMT
Mystery Shopper: Hull agents tested on Sri Lanka
A couple wants to spend 10 days or so in Sri Lanka in February or March, doing a short tour to the Pinnawela Elephant ... more »
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Nov 29, 2011 10:27AM GMT
Mystery Shopper: Glasgow agents tested on round-the-world flights
The customer wants an agent's help to book an Asia-Australia-US round-the-world ticket. They'd like as much flexibility ... more »
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Nov 10, 2011 02:30PM GMT
WTM: Beware 'one-hit wonder' operators, says Aito agents chief
There are too many suppliers looking to work with the trade in some sectors, Aito’s specialist travel agent chairman ... more »
Careers
How to find a new job
Looking for a new challenge? We asked Angus Chisholm of C&M Recruitment for some top tips
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Mystery Shopper
Each week our spy puts four agencies to the test. Catch up with the latest reports here
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